Personal Information Protection Policy

CROSS-ZERO Co., Ltd.
Personal Information Protection Manager: Naoki Motoki

As a company that provides various solutions centered around inner activation production, we recognize the importance of protecting personal information in an advanced information and communications society, and in contributing to the healthy development of an information society, we declare that protecting personal information is an important management issue related to our corporate social responsibility to fulfill the rights of individuals. We will make sure that all employees are fully aware of this and will comply with the following in all departments of the company.

1. Regarding the Acquisition of Personal Information

We will acquire personal information through lawful and fair means.

2. Use of Personal Information

(1) Taking into consideration the nature and scale of our business, we will use personal information only to the extent necessary to carry out our business within the scope of the purposes of use indicated at the time of acquisition. We will not handle personal information beyond the scope necessary to achieve those purposes (unintended use). We will also take measures to prevent unintended use.

(2) If we outsource the handling of personal information to a third party, we will conduct a rigorous investigation of the third party, enter into a confidentiality agreement with the third party, and provide appropriate supervision.

3. Regarding the Provision of Personal Information to Third Parties

Except as required by law, we will not provide personal information to third parties without the prior consent of the individual.

*However, this does not apply in the following cases:

The CROSS-ZERO Inc. website uses advertising services provided by third parties, including Yahoo Japan Corporation, Google LLC, Facebook Inc., and LINE Corporation. These third parties may collect and use information about users' visits and activity on the CROSS-ZERO Inc. website via cookies or other means. Furthermore, such information is handled in accordance with the third parties' privacy policies. Users can opt out of the use of such information by opting out of the advertising services provided by those third parties.

4. Compliance with Laws and Social Order

To ensure the protection of personal information, we will comply with laws, regulations, national guidelines, and other standards regarding the handling of personal information.

5. Secure Management of Personal Information

We will strictly manage and protect personal information. We will take reasonable security measures in accordance with our internal regulations to prevent and correct the leakage, loss, or damage of personal information, and will respond promptly in the unlikely event that a problem occurs.

6. Establishment, Implementation, Maintenance, and Improvement of a Personal Information Protection Management System

In order to implement this Policy, we will establish a personal information protection management system (including this Policy, the Personal Information Protection Manual, and other regulations and rules), ensure that all employees and other relevant parties are fully aware of it, and implement, maintain, and continuously improve it.

7. Contact Point for Complaints and Inquiries Regarding the Handling of Personal Information

For complaints and inquiries regarding our handling of personal information, please contact the following contact point.

  • Name of Contact Point: Personal Information Inquiry Contact Point
  • Contact:info@x-z.jp

Personal Information Protection Policy Established: March 1, 2023
CROSS-ZERO Co., Ltd.
CEO: Naoki Motoki