Personal Information Protection Policy

CROSS-ZERO Inc. recognizes the importance of protecting all personal information it handles as a company providing solutions in the field of Activation Produce. We are committed to complying with the Act on the Protection of Personal Information and all other applicable laws and regulations, while ensuring the appropriate management and protection of personal information (including names, addresses, telephone numbers, and any other information capable of identifying an individual, whether already in our possession or acquired in the future). We have established the following Privacy Policy and are committed to implementing, maintaining, and continually improving it.

1. Collection of Personal Information

We acquire personal information by lawful and fair means after clearly specifying the purpose of use.

2. Use of Personal Information

  1. We use personal information only to the extent necessary for the following purposes:
    • Providing and operating our services and business activities
    • Planning, managing, and operating events, promotions, campaigns, and related activities
    • Responding to inquiries, consultations, and requests for information
    • Performing services entrusted to us by our clients
    • Recruitment activities and personnel management after employment
    • Compliance with applicable laws and regulations
    • Other activities incidental to the above
  2. We will not use personal information beyond the scope of the purposes specified at the time of collection.
  3. Personal information provided by our clients will be used solely for the performance of contracted services in the fields of Activation Produce, Sports Marketing, and Creative Design, and will be handled appropriately in accordance with contractual obligations and applicable laws.

3. Outsourcing and Disclosure to Third Parties

  1. We may outsource all or part of the handling of personal information to third parties when necessary to achieve the intended purposes of use. In such cases, we confirm that appropriate security measures are in place, execute confidentiality agreements where necessary, and provide appropriate supervision.
  2. Except where required by law, we will not disclose or provide personal information to any third party without the prior consent of the individual concerned.

4. Use of Cookies

Our website may use cookies and similar technologies to improve our services, analyze website usage, and deliver advertisements.
We may also use advertising services provided by third parties such as Yahoo Japan Corporation, Google LLC, Meta Platforms, Inc., and LINE Corporation. These service providers may collect and use users' browsing and behavioral information through cookies and similar technologies in accordance with their respective privacy policies.
Users may disable the use of such information for advertising purposes by using the opt-out mechanisms provided by each service provider.

5. Compliance with Laws and Regulations

We comply with the Act on the Protection of Personal Information, related laws and regulations, government guidelines, and other applicable standards concerning the handling of personal information.

6. Security Management

We implement reasonable security measures based on internal regulations to prevent the leakage, loss, or damage of personal information.
Should any incident occur, we will promptly take corrective actions and work to prevent recurrence.

7. Personal Information Protection Management System

We establish, implement, maintain, and continually improve a Personal Information Protection Management System, including this Policy and related internal regulations, and ensure that all employees are fully informed of its requirements.

8. Contact for Privacy Inquiries

For inquiries, complaints, or requests regarding the handling of personal information, please contact:

  • Contact Point: Personal Information Inquiry Desk
  • Please contact us using the inquiry form.

Established: February 1, 2026
Revised: August 1, 2026
CROSS-ZERO Inc.
Naoki Motoki
Representative Director